DELETE MY DATA
We respect your privacy and your right to control your personal data. This page explains what data will be deleted when you request account deletion and how to submit a request.
How to Request Data Deletion
To delete your account and personal data, please send an email to our support team with your request. Include the email address or username associated with your account.
We will process your request within 30 days.
Request Deletion via EmailWhat Data Will Be Deleted
The following personal data associated with your account will be permanently deleted within 30 days of your request:
| Data Type | Status |
|---|---|
| Account information (email, display name, profile picture) | Deleted |
| Game progress and statistics | Deleted |
| Leaderboard rankings and achievements | Deleted |
| Virtual items and in-app purchases | Deleted |
| Friends list and social connections | Deleted |
| Support tickets and communications | Deleted |
| Firebase authentication records | Deleted |
What Data Will Be Retained
For legal compliance, fraud prevention, and service integrity, the following data may be retained even after account deletion:
| Data Type | Reason |
|---|---|
| Anonymous gameplay statistics (aggregated, no personal identifiers) | Retained |
| Anonymous leaderboard data (no personal identifiers) | Retained |
| Anonymous crash reports and analytics | Retained |
| Transaction records (required by law) | Retained |
Deletion Process Timeline
Request Received
You submit your deletion request via email. We will send a confirmation within 48 hours.
Account Verification
We verify your identity and account ownership to prevent unauthorized deletions.
Data Deletion Initiated
Your personal data is marked for deletion. You will receive a confirmation email.
Processing (Within 30 Days)
Your data is permanently deleted from all active systems and backups.
Completion Notice
You receive a final confirmation that your data has been deleted.
Frequently Asked Questions
Will I lose my in-app purchases?
Yes. When your account is deleted, all virtual items, coins, and in-app purchases are forfeited and cannot be recovered.
Can I recover my account after deletion?
No. Account deletion is permanent. Once your data is deleted, it cannot be recovered.
What if I have an active subscription?
Please cancel your subscription through the App Store or Google Play before requesting data deletion. We are not responsible for subscription refunds.
How long does the deletion process take?
We process deletion requests within 30 days. During this time, your account will be deactivated and data marked for permanent deletion.
What happens to my game data on leaderboards?
Your personal leaderboard entries will be removed. However, aggregated anonymous statistics may be retained to maintain historical leaderboard integrity.
Can I request deletion of specific data only?
For privacy and security reasons, we only support complete account deletion. If you have concerns about specific data, please contact us before submitting a deletion request.
Contact Us
If you have any questions about data deletion or our privacy practices, please contact us:
- Email: firecodestudio8@gmail.com
- Company: FireCode Studio
For more information about how we handle your data, please review our Privacy Policy.